Privacy Policy

Terms and Conditions for Rust to Race Cycles

  1. Introduction
    Welcome to Rust to Race Cycles. By booking a service with us, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding with any service.
  2. Service Eligibility
    Our services are available to all customers located within the designated service areas in Bangalore. You must be at least 18 years old to book a service. Minors require parental or guardian approval.
  3. Booking and Payment
  1. Pricing and Discounts
  • All prices are listed in INR.
  • Discounts, including promotional offers, cannot be combined with other offers.
  • Service prices are fixed, and we reserve the right to adjust them without prior notice.
  • Note: All spare parts used during servicing will be charged at the manufacturer’s MRP (Maximum Retail Price). No discounts are applicable on spare parts.
  1. Scope of Service
  • Pick-Up and Drop-Off Service: Includes collection and return of the bicycle from the specified            address. Service is available within a defined geographic area.
  • Doorstep Cycle Service: Includes on-site servicing at the customer’s location. The scope of service is limited to minor repairs and maintenance that can be performed on-site.
  •  Charges for pick-up and drop-off services are based on distance and type of service required. Additional fees may apply for services outside the standard area.
  • Additional charges may apply for any parts, repairs, or services not included in the initial package.
  • We strive to complete all services within the specified time; however, unforeseen delays may occur.
  1. Cancellations and Refunds
  • Cancellations must be made at least 24 hours in advance.
  1. Liability
  • Rust to Race Cycles is not liable for any damages resulting from the improper use of your cycle post-service.
  • Customers are responsible for collecting their cycle within 7 days of the completion notification. After this period, additional storage fees may apply.
  1. Warranty and Guarantee
  • A limited warranty applies to specific services as detailed at the time of booking.
  • All spare parts provided and used by Rust to Race Cycles come with a minimum 3-month warranty against manufacturing defects.
  • This warranty covers only the spare parts used during servicing and does not cover damages due to accidents, misuse, or external factors.
  • Labor charges may apply for any repairs or replacements under warranty.

 

  1. Privacy
  • We respect your privacy and ensure that personal information will only be used for booking purposes and will not be shared with third parties.
  1. Changes to Terms and Conditions
  • Rust to Race Cycles reserves the right to update these terms and conditions without prior notice.
  • Updated terms will be posted on our website, and continued use of our services implies acceptance of the revised terms.
  1. Contact Information
    For any questions, concerns, or issues regarding our terms and conditions, please contact us at connect@rusttoracecycles.com.